Notes on building production AI.
Business insights, technical articles and case studies on AI agents and AI workflows: use cases, integration, deployment and the decisions behind them.
Support Triage with Liquid AI Decision Models
Use Liquid AI decision models to classify support tickets, identify refund requests and assess urgency, reducing manual triage while keeping people in control.Read the article- Published
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- 4 min
- Topics
- Liquid AI
- Decision models
- Support triage
- Customer support
- AI workflows
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Receipt Claims Processing with Liquid AI Decision Models
Use Liquid AI decision models and its API to screen receipt claims, assess reimbursement policy and route exceptions. Explore our working receipt demo.
- Liquid AI
- Decision models
- Receipt processing
Embeddings for Business: A CIO's Guide to Better Search
Turn scattered business knowledge into useful search and AI answers. A CIO's guide to embeddings, retrieval, business use cases, and Google's EmbeddingGemma 2.
- Embeddings
- Semantic search
- Retrieval
PII Redaction: Reduce Data Leakage in AI Workflows
Protect customer privacy by redacting personal data before AI processing. See how to run GLiNER-PII locally with the AIBackends Python library.
- PII redaction
- Privacy
- GLiNER-PII
Automating Insurance Receipt Claims with OCR and Jev
Turn insurance claim forms and receipts into policy assessments with Qwen3-VL and Jev, giving your team a clear path to approval or human review.
- Jev
- Decision models
- Insurance claims
How to Use Jev as a Decision Model for Email Classification
Use Jev as a decision model for email classification. Explore business use cases and a free, customizable example of Apache Camel AI workflows.
- Jev
- TypeSafe AI
- Email classification
AI Agents vs AI Workflows: How to Choose for Production
AI agents and AI workflows solve different problems. A practical guide to the difference, when each one fits, and the hybrid pattern that holds up in production.
- AI agents
- AI workflows
- Agentic workflows
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